Express Facility Management (Member of Secure Engineering) Abu Dhabi – UAE 2015-2017 Project Scope Manage all maintenance contracts of Abu Dhabi police, Ministry Of interior, Civil Defence. Manage around 10,000 Assets in Abu Dhabi, Al Ain and Western Region with all related processes and transactions. Mapping Call Center activity in the system with designing process…Details
Infrastructure Asset Operation & Maintenance Contracting System (صيانتي)
Abu Dhabi Municipality, Abu Dhabi – UAE 2016-2017
- Manage a large number of Assets in Abu Dhabi more than 600,000 with specifications of 2 Million record.
- Mapping Call Center activity in the system with designing process flow, Workflow, and notifications rules.
- Define Preventive Maintenance schedule for one year in advance and generate work orders automatically.
- Monitoring contractor’s activity, SLA for each work order with generating KPI.
- Providing a portal for the contractors to update the due work orders and getting a daily program.
- Manage the new maintenance project, with specified estimated cost using contract BOQ and approve the cost with multiple levels.
- Integrating with GIS, showing maintenance location & running project status.
- Processing the monthly payment with the KPI and performance deduction up to the finance department